Returning xfinity equipment - Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.

 
Hello, I have recently closed my Xfinity account and am receiving text messages about returning equipment within 30 days? I used all my own modem and router during service and never received any Xfinity equipment so I don't know what items these messages are referring to.. Jobs don't drug test

Sep 9, 2023 · Hey there, thanks for reaching out through Xfinity Forums regarding returning your equipment. We would be happy to help you with getting a return label. Please send us a direct message with your name and service address, so we can assist you further. To send us a Direct Message, you will need to sign in to the Forums if you are not. May 30, 2018 ... Xfinity cannot provide me a receipt so I recorded my handover of the old equipment to them so I can get the $10 reward and cancellation.Jul 5, 2022 · You can find your nearest Xfinity Service center location by visiting https://comca.st/3RbtAS1; My personal choice is to return it to your local Xfinity Service center as they will remove the equipment from your account and will give you a return receipt confirmation. You can also visit https://comca.st/3RbJ88k for more return options. Oct 30, 2014 · Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. It can be dropped off as-is, unpackaged, and will be shipped back to Comcast ... Xfinity provides three main options for returning your equipment: Online with a Prepaid UPS Shipping Label: You can initiate your return online and send your …Oct 30, 2014 · Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. It can be dropped off as-is, unpackaged, and will be shipped back to Comcast ... Thanks! • Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. I have ...Jan 15, 2024 · Customers can return their equipment by scheduling a UPS at-home pickup by printing the UPS return label, boxing up the equipment, and then calling 1-800-PICK-UPS (Customers will need the tracking number from the UPS return label to schedule the pick-up.); or you can simply drop the devices off at any open UPS location (the devices could be ... Most of our Xfinity Stores are open and are able to assist you in getting your Xfinity equipment returned. We also offer options to return via UPS. The following link will give you details about how to return: https://comca.st/3vAYGb3. We can assist you with updating the account with your new modem info. Step 1: Call the Customer Service Number. Request a customer service representative by dialing 1-800-XFINITY. Describe your desire to return the cable box and modem that you rented. For whatever …After you cancel the service you do have 14 days to return the equipment to avoid the un-return equipment fees. Now the amount will be automatically credited back once you return the TV box back to us. You can either return it at a local Xfinity Store or you can visit our return website and print out a return label and take it to the UPS store ...Returned Equipment Still Showing on My Account. Hi. I recently bought my own modem/router and cancelled the rental with Xfinity. I returned the Xfinity modem to an Xfinity store and received a receipt. The Xfinity modem is still appearing under "Devices" on my online account. How long does it take for the device to be removed from my account?Xfinity Login to your Xfinity account portal using your Xfinity ID and password. Navigate to the Comcast equipment return page. Choose the device you want to return and click continue. On the next page, choose UPS prepaid, print the shipping label, and click confirm. Pack all the devices, including the power cords, in the box they came in and …Are you looking for an Xfinity store near you? Xfinity is a leading provider of internet, television, and phone services. With over 1,000 stores across the United States, finding a...Feb 1, 2024 · Returning your Xfinity equipment at a nearby Xfinity store is a hassle-free option for those who prefer a face-to-face interaction. With the convenience of immediate removal from your account and the assistance provided by Xfinity representatives, it’s an excellent choice for an easy equipment return process. In the top right corner, you'll see a little chat icon (direct message) near the bell icon. 2. Click the "New message" (pencil and paper) icon. 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4.Xfinity provides three main options for returning your equipment: Online with a Prepaid UPS Shipping Label: You can initiate your return online and send your …1. How to Return Xfinity Equipment Through UPS. Xfinity covers the cost of using UPS for returns, so you needn’t worry about incurring an additional bill for courier services. To arrange for the return, you must log in to the …May 8, 2022 · Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. May 13, 2015 ... Comcast has a contract with UPS Store. There is a return shipping label in the box. Have the UPS Store clerk open the box, take out the label, ...Mar 16, 2023 ... We do provide a few quick and convenient ways to return the equipment such as visiting a local Xfinity Store, local UPS Store (Package and Ship ...Oct 30, 2014 · Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. It can be dropped off as-is, unpackaged, and will be shipped back to Comcast ... The best way to return your xfinity equipment is by calling us . Our experienced technicians will make sure that all of your devices are returned safely and ...We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message. I no longer work for Comcast. 1 year ago. 0. I was charged for unreturned equipment but when i go to the return center there is no equipment to return.May 13, 2015 ... Comcast has a contract with UPS Store. There is a return shipping label in the box. Have the UPS Store clerk open the box, take out the label, ...Thanks for spending your time to contact XFINITY over our forums' page for help with the equipment return concern. We appreciate you greatly for your patience while waiting for a response. We are the perfect team to help and recommend that you return any unused leased equipment as quickly as possible to avoid any additional rental fees ...Thanks. • Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. I returned ...1 day ago · Return equipment. U. user_960ba4. Visitor. 11Messages. Tuesday, February 20th, 2024 7:07 PM. Return equipment. Why do I keep getting texts to return Xfinity equipment when I NEVER had Xfinity equipment!!?? I used my own cable modem/router. Good morning, @user_40d535.I appreciate you reaching out to us via Forum to confirm if you're able to return the equipment at one of your locations. Yes, you may take in the equipment to any Xfinity store or UPS service center.You can find Comcast listings on Comcast.com or on LocateTV.com. To view Comcast TV listings, navigate to Comcast.com and click the Check TV Listings link.I received an email from Xfinity on Oct 2 asking me to "return my old equipment". The email also states "We're happy you're enjoying your new Xfinity Gateway". I have been an Xfinity customer previously in California since 2014, and continuing service since moving to Maryland this July 2023, and I have never had in my …View your equipment information in your account. You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: Identify your equipment. Troubleshoot technical …Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...Hi, @user_079ef7 Sorry to hear you are having troubles returning equipment back to us. You can drop your equipment off at your nearest Xfinity service center, UPS store, or call to schedule a pick through UPS. Here are all of our options to return equipment: https://comca.st/3b2Hg1mReturned Equipment Still Showing on My Account. Hi. I recently bought my own modem/router and cancelled the rental with Xfinity. I returned the Xfinity modem to an Xfinity store and received a receipt. The Xfinity modem is still appearing under "Devices" on my online account. How long does it take for the device to be removed from my account?When Xfinity put the serial number and MAC number in their system, the response was this equipment is rental and supposed to be returned to comcast and should ...Mar 16, 2023 ... We do provide a few quick and convenient ways to return the equipment such as visiting a local Xfinity Store, local UPS Store (Package and Ship ...Dec 12, 2023 · Return extra equipment I’m a new customer, I went to an Xfinity store to grab my cable box and modem but I still received one in the mail. How do I return the extra equipment in the box? Aug 11, 2021 · I look forward to working with you soon! • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Visit us at an Xfinity Store or Comcast Service Center. Find an Xfinity Store or Comcast Service Center location near you and then make an appointment by visiting https://comca.st/3v4RV1u. Drop off your equipment at any Xfinity Store or Comcast Service Center. After you return your equipment, it will be immediately removed from …Analysts have been eager to weigh in on the Services sector with new ratings on Comcast (CMCSA – Research Report), Service International (SCI –... Analysts have been eager to weigh...Aug 13, 2023 · You can always return Xfinity equipment to any nearby Xfinity Store or even UPS for free. As for your other questions we will need to go over personal information so we do request that you send us your full name and complete address in a Direct Message. Here are the steps for sending us a DM: (Full credit to @BruceW for this excellent explanation!) Recently bought my own modem and after returning the xfinity provided modem I no longer have Unlimited Data? I bought my own modem under the impression …After you cancel the service you do have 14 days to return the equipment to avoid the un-return equipment fees. Now the amount will be automatically credited back once you return the TV box back to us. You can either return it at a local Xfinity Store or you can visit our return website and print out a return label and take it to the UPS store ... Nov 28, 2022 · 2 Messages. Monday, November 28th, 2022 7:55 AM. Closed. Cables? Returning equipment. Hi! I am returning a rental modem/router and tv box as we just moved. I can’t tell which cables are ours and which cables are property of xFinity. Is it ok if I am missing a cable or two when I send my equipment in? May 12, 2022 · Returning equipment. I recently upgraded my modem and need to return the old one. However, in My Account the website only offers the option to return the new equipment, not the old, disconnected one I really need to return. I took the modem to the Xfinity store at River City but found it empty and closed, although the website still shows it as ... Dec 23, 2023 · You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS return label, boxing up the equipment and then calling 1-800-PICK-UPS to schedule the pickup. You will need the tracking number from the UPS return label to schedule the pickup. Sep 15, 2021 · The first thing you should do is initiate the process by notifying the company of your desire to return the equipment by following these steps: Login to your Xfinity account and go to the Equipment Return page. In the list of devices shown, check the ones that you wish to return. Choose a reason for the return, and choose a method of return. Get Directions. 70 Pleasant Valley Street. Methuen , MA 01844. Xfinity Store by Comcast. Open today until 7:00 PM. View Store Details. Get Directions. Come visit your NH Xfinity Store by Comcast at 1500 S Willow Street. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!Aug 10, 2021 · I was told to return Keypad, Touchscreen and Security Specific Router that they installed. I returned them to the Factoria (Bellevue, Wa) Xfinity store on Sunday. I was intercepted by an associate asking if I was returning the equipment I was carrying. He told me that I would be sent a receipt by e-mail using the barcode on the touchscreen. If you are having an issue locating the equipment online through your account, you do have other options for returning equipment as well. You can visit a local UPS store, and they will scan the equipment for you and process the return on their end. You can also schedule a pickup with UPS to have someone stop by and pick up the …May 7, 2023 ... It says "As early as June 6, 2023, your current TV equipment will no longer allow you to access Xfinity On Demand and Subscription Video On ...Get Directions. 9171 D Roosevelt Blvd. Philadelphia , PA 19114. Xfinity Store by Comcast. Open today at 10:00 AM. View Store Details. Get Directions. Come visit your PA Xfinity Store by Comcast at 782 Bethlehem Pike. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!You can track your return at the Pending Return Status page. Check off the device (s) you'd like to return and select Continue . When returning your device (s), check the serial number on the device to ensure that it matches your selection. Note: If you're returning a TV Box, you can click Identify Device.You can find your nearest Xfinity Service center location by visiting https://comca.st/3RbtAS1; My personal choice is to return it to your local Xfinity Service center as they will remove the equipment from your account and will give you a return receipt confirmation. You can also visit https://comca.st/3RbJ88k for more return options.Returning equipment can sometimes be a daunting task, especially for those who are unfamiliar with the process. Whether you are returning a faulty product or simply need to return ...Oct 28, 2023 · Return all Xfinity equipment (modem, router, cable box) within 10 days of cancellation to avoid any fees or charges. If you don’t return the equipment, Xfinity may charge you a non-return fee of up to $500. However, if you own the equipment, you can keep it or choose to return it for recycling or disposal. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly …You can always return Xfinity equipment to any nearby Xfinity Store or even UPS for free. As for your other questions we will need to go over personal information so we do request that you send us your full name and complete address in a Direct Message. Here are the steps for sending us a DM: (Full credit to @BruceW for this …Hi! We are moving. Can a friend return our xfinity rental getaway modem/router and tv box for us at an xfinity store? I imagine they can send it via UPS as long as I send them the address label for print. Correct me if that’s incorrect. But my main question again, is if my friend can drop off equipment at xfinity store for us. Thanks!What items would be missing? Once equipment is returned to us if you have a balance only because of equipment fees then a letter would be sent through to the credit reporting agencies stating that your debt had been removed/cleared or paid in full depending. More information on returning your equipment can be found through this …Hey there, thanks for reaching out through Xfinity Forums regarding returning your equipment. We would be happy to help you with getting a return label. Please send us a direct message with your name and service address, so we can assist you further. To send us a Direct Message, you will need to sign in to the Forums if you are not.Returning your Xfinity equipment through UPS is a convenient option. To initiate the return process, follow these simple steps: Login to the Xfinity portal using your …Sep 8, 2023 ... You can still take it to an UPS store and have them box it and send it back. Make sure you get a receipt for it.XfinityOct 30, 2014 · Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. It can be dropped off as-is, unpackaged, and will be shipped back to Comcast ... Oct 30, 2014 · Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. It can be dropped off as-is, unpackaged, and will be shipped back to Comcast ... Xfinity gives you a period of ten days after your service end date to return rented equipment. If you fail to return everything within this timeframe, you will be charged an “incidental cost” and have to pay the equivalent of the retail price of the equipment. You can avoid these fees by choosing a viable return method.Sep 9, 2023 · Hey there, thanks for reaching out through Xfinity Forums regarding returning your equipment. We would be happy to help you with getting a return label. Please send us a direct message with your name and service address, so we can assist you further. To send us a Direct Message, you will need to sign in to the Forums if you are not. The Cable/TV box. Modem and Router. TV remote. Xfinity internet and voice modems. Xfinity cameras. The xFi Pods. Wireless gateway. Should You Return the …Before you can install and re-activate your services at your new address, you'll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services. If you need help identifying your Comcast equipment, view your equipment information in My Account.Jan 11, 2024 · Hi BwT55 and Anu181. I read your messages about returning the Xfinity storm ready (and the battery backup) because I'm going to return the same equipment. I see Xfinity Janelle (I believe she is Xfinity official representative) has listed a link "Storm ready wifi return" in there you can fill out the form. I just did and now waiting what is next. May 8, 2022 · Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. If you are having an issue locating the equipment online through your account, you do have other options for returning equipment as well. You can visit a local UPS store, and they will scan the equipment for you and process the return on their end. You can also schedule a pickup with UPS to have someone stop by and pick up the …Xfinity provides three main options for returning your equipment: Online with a Prepaid UPS Shipping Label: You can initiate your return online and send your …To send a "Direct Message" message: • Click "Sign In" if necessary. • Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.Aug 11, 2021 · I look forward to working with you soon! • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Hello @user_72096c, thanks for reaching out for help with your equipment return. You can return equipment before an account is canceled. This can be done via UPS, or visiting a local Xfinity retail store.

I keep receiving messages about returning my equipment but when I follow the steps to do so it tells me I have no devices to return. I don't want to get a fee for not doing so, but the xfinity app won't let me.. Hannah on jeopardy

returning xfinity equipment

1.2K Messages. 13 days ago. Thanks for posting on our community forums for assistance with your equipment return, @user_g4q3qa. If you changed services recently, you would have to return any equipment associated with the service you changed or canceled. You can do this at the nearest service center or UPS store.Whether you’re a new customer or an old one, you know that Xfinity internet is a capable service that makes streaming, gaming, and other online activities faster and more enjoyable...1. How to Return Xfinity Equipment Through UPS. Xfinity covers the cost of using UPS for returns, so you needn’t worry about incurring an additional bill for courier services. To arrange for the return, you must log in to the …8153 Honeygo Blvd. Suite 2L -J. Nottingham , MD 21236. Xfinity Store by Comcast. Open today until 7:00 PM. View Store Details. Get Directions. Come visit your MD Xfinity Store by Comcast at 10132 Reisterstown Road. Pick up & exchange your equipment, pay bills, or subscribe to XFINITY services!Return the device to any Xfinity Retail Store or UPS Store location. Comcast has teamed up with UPS to accept Comcast equipment returns at no cost to you. You ...Returning Equipment. If you rented Xfinity TV equipment like set-top boxes or DVRs: Return equipment to local Xfinity store to avoid charges. Get a receipt when returning equipment. Keep receipt until 1 billing cycle to ensure no equipment fees. Alternative TV Options. Once you’ve cancelled Xfinity TV service, you may want to …Hello @Blueyedragon, thank you for reaching out to our Xfinity Community for assistance via Forums.It is unfortunate to hear of your recent customer experience with returning our equipment and I completely understand your frustration. This is not acceptable, especially since you are assisting us in ensuring we receive our equipment.XfinityBenjaminM. @user_abe915 Hello! The great thing is that you don't need a label or a box, you can return any rented equipment you have to the nearest Xfinity Store in your area or UPS Store. We just ask that you bring the power cable and the device, we don't need HDMI cables or remote controls to be returned.Mar 7, 2022 · Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. From your account, select Devices. Select the phone you want to return. If your phone is within the return eligibility window, there will be an Exchange or Return button in this …Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Moving soon; Keep current equipment instead of returning. Hi, I'm moving soon and have gone through the process of scheduling the transfer of services from my current place to my new one. I put in my new address, I scheduled a date for service to stop and start, I changed my plan a little, and I chose self-installation with my own equipment ...Option one: Online with prepaid shipping label Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have your Xfinity ID and password to process your return online. If you don't, you can head directly to a UPS Store near you. Returning old equipment Hello @user_xyxnma thank you for taking the time to make this post! If you are in need of knowing how to return your equipment, you can review our How To Return Your Xfinity Equipment article for some really helpful information on the different ways you can return your equipment to us! Please let me ….

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